PRIVACY — Unmask

Overview

Unmask by Design ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase a membership. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

We reserve the right to make changes to this policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date. You are encouraged to review this policy periodically.

Information We Collect

We may collect information about you in the following ways:

Personal Data. When you register for a membership, contact us, or subscribe to our email list, we may collect your name, email address, birth date, birth time, and birth location. This birth data is necessary to generate your personal Human Design chart.
Payment Data. All payment processing is handled securely by Stripe. We do not store your credit card number or financial details on our servers. Stripe's privacy policy is available at stripe.com/privacy.
Usage Data. We may automatically collect information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on pages.
Communications. If you contact us directly, we may retain records of that correspondence.

How We Use Your Information

We use the information we collect to:

Create and deliver your personalized Human Design reports and membership content
Process payments and manage your membership subscription via Stripe
Communicate with you about your account, reports, and membership benefits
Send you newsletters, updates, and promotional content (you may opt out at any time)
Respond to your inquiries and provide customer support
Improve our website, services, and user experience
Comply with applicable laws and protect our legal rights

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers. We work with trusted third-party companies (such as Stripe for payment processing and email platforms for communications) who assist us in operating our business. These providers are contractually obligated to keep your information confidential and secure.
Legal Requirements. We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Payment Processing

All transactions on our site are processed through Stripe, a PCI-DSS compliant payment processor. When you make a purchase, your payment information is transmitted directly and securely to Stripe. We never see or store your full credit card details.

For more information on how Stripe handles your data, please visit stripe.com/privacy.

Email Communications

By providing your email address, you consent to receive communications from us related to your membership, reports, and our services. You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us directly at [email protected].

Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your account and membership.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Your birth data used for chart generation is retained as long as you maintain an active membership and for a reasonable period after membership ends.

You may request deletion of your personal data at any time by contacting us at [email protected].

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal information
The right to opt out of marketing communications
The right to data portability where applicable

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us recognize you on return visits and understand how you use our site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly if you disable cookies.

Children's Privacy

Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected] and we will take steps to delete it.

Security

We use reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Website: unmaskbydesign.com